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Quality Policy

At BIOIDENTI-CELL, we specialize in advanced biometric solutions and ID document reading and verification, serving both the public and private sectors. Our commitment to our collaborators and clients is to develop projects tailored to their needs and requirements in an agile manner, ensuring that clients can track the progress of the project at all times. Additionally, we enable them to participate in the validation of progressive partial deliveries until all requirements are met.

Furthermore, we provide licensed products that we develop and update based on technological advancements and the needs we identify or receive from our stakeholders.

Additionally, we supply high-tech devices designed for fingerprint capture or ID document reading, which we integrate with our solutions.

To achieve our objectives, we consider the following key aspects:

  • The entire organization must be identified and participate in the continuous improvement of quality.
  • In each specific case, it is necessary to analyze and clearly define the needs of the stakeholders that may be affected.
  • The entire organization must be subject to the process of continuous quality improvement.
  • The satisfaction of each employee in their workplace is essential.
  • The work environment must be comfortable and pleasant, with technologically advanced tools that eliminate risks, promote satisfaction, and support the employee’s integration in the development of their activities within the company.
  • Continuous effort to provide services, products, and opportunities that make us a better alternative to our competitors.
  • Compliance with the criteria and requirements of the UNE-EN-ISO 9001:2015 standard, as well as legal, regulatory, and customer requirements.
  • Integrate external suppliers and collaborators into our quality philosophy.
  • Compliance with the annual strategic objectives established in the reviews carried out for this purpose, which are consistent with this policy.
  • Compliance with the criteria and requirements of the UNE-EN-ISO 27001:2022 standard and the basic principles, requirements, and security measures according to the National Security Framework (ENS).
  • Compliance with the requirements of Regulation (EU) 2024/1689 on Artificial Intelligence, ensuring secure, transparent systems under human supervision. Ensure that our biometric solutions minimize the risks of algorithmic bias, aligning with the ethical and transparency guidelines of AESIA.
  • Maintain a risk management system specifically for AI systems, integrated into our continuous improvement philosophy.
  • Compliance with and control of our policies in:
    ➢ Equality, diversity, and protocol for the prevention and handling of workplace harassment
    ➢ Anti-corruption
    ➢ Environmental policy and measurement to reduce our carbon footprint

This policy is communicated to all relevant stakeholders.

March 2026
Joan Vilaseca
CEO