Quality Policy

At BIOIDENTI-CELL, we specialize in advanced biometric solutions and ID document reading and verification, serving both the public and private sectors. Our commitment to our collaborators and clients is to develop projects tailored to their needs and requirements in an agile manner, ensuring that clients can track the progress of the project at all times. Additionally, we enable them to participate in the validation of progressive partial deliveries until all requirements are met.

Furthermore, we provide licensed products that we develop and update based on technological advancements and the needs we identify or receive from our stakeholders.

Additionally, we supply high-tech devices designed for fingerprint capture or ID document reading, which we integrate with our solutions.

To achieve our objectives, we consider the following key aspects:

  • The entire organization must be identified and participate in the continuous improvement of quality.
  • It is essential to analyze and clearly define the needs of stakeholders in each specific case.
  • The entire organization must be committed to the continuous quality improvement process.
  • Employee satisfaction in their workplace is essential.
  • The work environment must be comfortable and pleasant, equipped with technologically advanced tools that eliminate risks, promote satisfaction, and facilitate employee integration into their work within the company.
  • Continuous effort is required to provide services, products, and opportunities that make us a better alternative than our competitors.
  • Compliance with the criteria and requirements of the UNE-EN-ISO 9001:2015 standard, as well as legal, regulatory, and client requirements.
  • Integration of external suppliers and collaborators into our quality philosophy.
  • Compliance with the annual strategic objectives established in relevant reviews, ensuring their alignment with this policy.
  • Compliance with the criteria and requirements of the UNE-EN-ISO 27001:2022 standard and the fundamental principles, requirements, and security measures as per the National Security Framework (ENS).
  • Ensuring compliance and monitoring of our policies regarding:
    • Equality, diversity, and protocol for preventing and addressing workplace harassment.
    • Anti-corruption.
    • Environmental responsibility and carbon footprint reduction.

This policy is communicated to all relevant stakeholders.

February 2025
Joan Vilaseca
CEO